Terms and Conditions

Last Update: 10 May 2022

Introduction: National Finance Support Services Company (NFSC) is a loan servicing company located in Riyadh, Saudi Arabia. Our main objective is to provide professional and efficient loan servicing solutions to portfolio owners. This document contains the terms and conditions of use of NFSC’s website and services. By accessing our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use our website.

Services: NFSC provides loan servicing solutions to portfolio owners, but we do not originate loans. Our services include the management of loan portfolios, communication with borrowers, and providing reports and updates to portfolio owners. We are regulated by the Saudi Central Bank (SAMA).

Use of Website: The content and information on our website is for general information purposes only and does not constitute advice. We do our best to ensure that the information on our website is accurate and up to date, but we do not guarantee the accuracy, reliability, completeness or timeliness of the information on our website. You are solely responsible for verifying the information on our website before making any decisions based on it.

Contact Information: For inquiries or concerns regarding our services or website, please contact us at  [email protected]. Our business hours are from Sunday to Thursday, 9 am to 5 pm.

Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes have been made will be considered your acceptance of the new terms and conditions.

Limitation of Liability: NFSC will not be liable for any loss or damage arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive and/or consequential damages.

Indemnification: You agree to indemnify, defend and hold NFSC harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your use of our website or services.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

Dispute Resolution: Any dispute arising from these terms and conditions will be resolved through arbitration in accordance with the rules of the Saudi Center for Commercial Arbitration.

Miscellaneous: These terms and conditions constitute the entire agreement between NFSC and you, and supersedes all prior agreements and understandings, whether written or oral. If any part of these terms and conditions is deemed to be unenforceable, the remaining terms and conditions will still be in full force and effect.